Grievance Redressal
If something hasn't gone the way it should, here's exactly how to raise it — and what happens next.
Write to us directly
Or reach us directly
We acknowledge every grievance within 3 working days and aim to resolve most service requests within 7–10 working days.
- +91 99374 88950 — Mon–Sat, 10 AM–6 PM
- sahu.sameer7@gmail.com
- Near – Gauri Shankar Mandir, Behind SBI Main Branch
Bargarh – 768028, Odisha
The full escalation matrix
If your grievance isn't resolved to your satisfaction at the first level, here's where to take it next.
SWEALTH SERVICES (Us)
Write to sahu.sameer7@gmail.com or call +91 99374 88950. Acknowledged within 3 working days.
The Concerned AMC
If our resolution isn't satisfactory, escalate directly to the Asset Management Company that manages the scheme in question.
AMFI
The Association of Mutual Funds in India accepts complaints against AMFI-registered distributors at amfiindia.com.
SEBI SCORES / SMART ODR
File with SEBI at scores.sebi.gov.in or use online dispute resolution at smartodr.in.
What to expect, and when
| Stage | Indicative Timeline |
|---|---|
| Acknowledgement of your grievance | Within 3 working days |
| Resolution of a standard service request | 7–10 working days |
| Resolution of a transaction-related grievance | Up to 21 working days |
| AMC-level escalation response | As per the AMC's published SLA |
| SEBI SCORES resolution | As per SEBI's published SCORES timelines |
Timelines above are indicative service standards and may vary depending on the nature of the request and dependency on external parties such as AMCs and Registrar & Transfer Agents.